Life-Threatening Emergencies

IF the condition is…
THEN take this action…
Unresponsive, not breathing normally
Call 911. Begin chest compressions immediately. Use AED as soon as it arrives. Continue until help takes over.
Chest pain, pressure, or spreading discomfort
Call 911 immediately. Have the person sit or lie down. Loosen clothing. Follow dispatcher instructions. Be ready to start CPR if condition worsens.
Bleeding spurts or pools rapidly
Apply firm direct pressure with cloth or gauze. Use body weight. Don't lift the dressing. Call 911. Add layers; never remove soaked dressings.
Airway fully blocked — cannot breathe, speak, or cough
Call 911. Give 5 firm back blows, then 5 abdominal thrusts. Alternate until object is dislodged or person loses consciousness. If unconscious, begin CPR.
Face drooping, arm drift, slurred speech (FAST)
Call 911 immediately. Note the exact time symptoms began. Keep person still. Do not give food or water. Recovery position if unconscious and breathing.
Trouble breathing after a sting or allergen exposure
Call 911 immediately. Use epinephrine auto-injector if prescribed and available. Keep person still. A second dose may be needed. Symptoms can return.
Seizure in progress
Time it. Clear hard objects away. Cushion the head. Do not restrain. Do not put anything in the mouth. Call 911 if seizure lasts more than 5 minutes, first seizure, or person doesn't regain consciousness.
Suspected poisoning — collapsed, seizing, or not breathing
Call 911 immediately. Otherwise call Poison Help: 1-800-222-1222. Do not make the person vomit unless directed. Identify substance if possible.

Bleeding Control & Wound Care

IF the condition is…
THEN take this action…
Minor cut, bleeding slows with pressure
Wash hands. Rinse wound with clean running water. Clean gently with soap and water. Apply thin ointment. Cover with sterile dressing. Change daily.
Clean, straight cut with gaping edges
Rinse thoroughly. Dry surrounding skin. Apply adhesive wound closure strips across (not along) the cut. Cover with dressing. Monitor for infection. Seek care if deep.
Puncture wound (nail, bite, rusty object)
Wash hands. Rinse wound with clean water for 5–10 minutes. Cover with clean dressing. Seek medical advice and confirm tetanus vaccination status.
Large object embedded in wound
Do not remove the object. Control bleeding around it by pressing on either side. Stabilize with bulky dressings. Seek emergency care immediately.
Wound shows increasing redness, warmth, pus, or red streaks
Red streaks require same-day emergency evaluation. Other infection signs: contact a medical professional. Do not delay if symptoms are worsening or accompanied by fever.

Burns & Electrical Injuries

IF the condition is…
THEN take this action…
Minor burn (small area, red, no blister)
Cool with running water 10–20 minutes. Remove nearby jewelry before swelling. Cover loosely with non-stick dressing. No butter, ice, or ointments on a fresh burn.
Blistering burn
Cool with water. Leave the blister intact — do not pop it. Cover loosely with non-stick dressing. Seek medical advice if large, on face/hands/feet, or showing infection signs.
Large, deep, charred, or white/leathery burn — or burn on face/hands/feet
Call 911. Remove person from danger. Do not remove clothing stuck to the skin. Cover loosely with a clean dry cloth. Do not apply anything to the wound.
Chemical burn on skin
Protect yourself first. Remove contaminated clothing. Flush with large amounts of cool water for at least 20 minutes. Call Poison Help (1-800-222-1222) or 911.
Electrical injury — any contact with power source
Do not touch the person until the power source is confirmed off. Call 911. Check for breathing. Begin CPR if not breathing. Seek emergency evaluation regardless of visible wound size.

Musculoskeletal Injuries

IF the condition is…
THEN take this action…
Joint is painfully rolled or twisted, able to bear some weight
Rest. Apply cold pack wrapped in cloth for 15–20 minutes. Wrap with elastic bandage (snug, not tight). Elevate above heart level. Seek care if no improvement in 24–48 hours.
Cannot bear weight, deformity visible, or snap heard at time of injury
Suspect fracture. Check CSM (color, sensation, movement) below the injury. Leave it in the position found. Immobilize with a splint above and below the injury. Seek emergency care.
Suspected head, neck, or spine injury
Call 911. Do not move the person unless immediate danger. Hold head in the position found — in-line stabilization. Keep the entire spine aligned. Do not allow twisting.

Head, Dental & Environmental Emergencies

IF the condition is…
THEN take this action…
Head bump causes vomiting, confusion, or unequal pupils
Call 911 or seek emergency care immediately. Do not leave the person alone. Keep them still and calm. These are signs of serious head injury.
Adult tooth is completely knocked out
Pick up by the crown only. Rinse gently with milk if dirty. Reinsert in socket if possible — hold with gauze. Otherwise store in milk or saliva (not water). Rush to a dentist immediately.
Heavy sweating, cool clammy skin, dizziness, nausea
Heat exhaustion. Move to shade or air conditioning. Have person lie down, elevate legs, loosen clothing. Cool with wet cloths. Small sips of water if fully alert. Call 911 if no improvement or confusion develops.
Confusion, hot red skin, stopped sweating, rapid pulse
Heatstroke. Call 911 immediately. Move to shade. Remove clothing. Cool rapidly with cold water, wet cloths, and ice packs at neck, armpits, and groin. Do not give fluids to a confused person.
Shivering, slurred speech, poor coordination (hypothermia)
Move gently to a warm dry place. Remove wet clothing. Wrap in dry insulation. Warm the core first (chest, neck, groin). Warm drinks if alert and able to swallow. Call 911 if confusion or shivering stops.
Headache, nausea, no fever — multiple people and/or pets affected
Suspect carbon monoxide. Get everyone out of the building immediately. Call 911 from outside. Do not re-enter until cleared by emergency services. Seek medical evaluation for everyone exposed.

Bites, Stings & Outdoor Hazards

IF the condition is…
THEN take this action…
Animal bite (dog, cat, wildlife)
Wash thoroughly with soap and running water for several minutes. Control bleeding. Cover with clean dressing. Seek medical advice same day. Report to animal control. Ask about rabies risk and tetanus.
Suspected venomous snakebite
Call 911 immediately. Keep person calm and still. Remove constrictive items before swelling. Keep bitten limb below heart level. Do NOT cut, suck, ice, tourniquet, or apply electric shock.
Tick attached to skin
Use clean fine-tipped tweezers. Grasp close to skin. Pull upward with steady even pressure — do not twist. Clean the site. Watch for rash, fever, or flu-like symptoms in days and weeks after removal.
Bee or wasp sting with breathing difficulty or throat swelling
Call 911 immediately. Use epinephrine auto-injector if prescribed. Position appropriately — upright if breathing is difficult, legs elevated if faint. Symptoms can return after epinephrine.
Skin contact with poison ivy, oak, or sumac
Wash exposed skin immediately with degreasing soap and running water. Scrub under fingernails. Wash exposed clothing and gear separately. Never burn these plants — smoke causes severe airway reactions.

Eyes, Breathing & Common Situations

IF the condition is…
THEN take this action…
Foreign object in the eye
Do not rub. Blink several times. Remove contact lenses if easy. Flush with clean water or saline. Seek care if object doesn't clear, pain continues, or vision is affected. Never try to remove an embedded object.
Chemical splash in the eye
Begin flushing with running water immediately — before calling for help. Hold eyelid open. Flush 15–20 minutes minimum. Remove contacts if they come out easily during flushing. Call 911 after flushing.
Nosebleed
Sit upright and lean forward (not backward). Pinch the soft part of the nose firmly. Breathe through the mouth. Hold steady pressure for 10–15 minutes without releasing to check. Seek care if not controlled in 20 minutes.
Person faints or is about to faint
Lower to the floor before they fall. Elevate legs. If already down, check for injury from the fall. Keep lying down for several minutes after recovery. Call 911 if unconscious longer than 1–2 minutes.
Diabetic person appears confused, shaky, or intoxicated
If conscious and able to swallow: give 15–20g fast sugar (4oz juice, glucose tablets, or regular soda). Wait 15 minutes. If not improving or cannot swallow safely: call 911 and do not give anything by mouth.

Water Emergencies & Recovery Position

IF the condition is…
THEN take this action…
Person in water showing drowning signs (vertical, not moving, unresponsive to shouts)
Call 911. Reach with an arm, rope, or object. Throw something buoyant. Wade or use a boat if safe. Enter the water only as last resort — keep something between you and the victim.
Person pulled from water, not breathing
Call 911. Begin CPR immediately — do not delay to drain water. Continue until help arrives or person begins breathing. Cold-water drowning victims may survive after extended submersion: do not stop.
Child or adult "seems fine" after significant submersion
Monitor for 24 hours. Watch for cough, chest pain, shortness of breath, unusual fatigue, or behavior changes. Seek emergency evaluation the same day if any respiratory symptoms develop.
Person is unconscious but breathing normally
Recovery position: roll gently onto their side, top knee bent as a kickstand, head tilted back to open airway. Monitor breathing continuously. Call 911. Do not use if spinal injury is suspected.