Disruptions Checklist
Rent or Mortgage Trouble Checklist. Contact the person you owe before you miss the payment.
You cannot make the rent or mortgage payment. That is a real problem with a real protocol. This checklist covers the call you need to make today, the financial picture you need by day three, what to apply for this month, and the areas most likely to be affected next.
Day 1
make the call
72 hrs
to build the financial picture
120 days
before foreclosure can begin (federal rule)
211
for local housing assistance
Phase 1
First 24 Hours.
Whether you rent or own, the protocol starts the same way: contact the person or company you owe before you miss the payment.
Make Contact
- Contact your landlord or mortgage servicer before you miss a payment
- Propose a specific payment plan and get it in writing
Know Your Terms
- Read the late payment and grace period terms in your lease or mortgage
- Know your rights: eviction requires a court order in every state
Phase 2
First 72 Hours.
These three days are about understanding the full financial picture and finding every available resource.
Money and Assistance
- Write down exactly what you owe, including any back rent or arrears
- Build the bare-bones budget
- Call 211 and check for emergency housing assistance in your area
Counseling and Records
- Contact a HUD-approved housing counselor (free for homeowners)
- Start a written record of every communication about housing
Applications
- Apply for emergency rental assistance through your county or state
Phase 3
First 30 Days.
Follow through on your plan, apply for every program you qualify for, and address the underlying cause.
Follow Through
- Follow through on whatever payment plan you proposed
- Apply for every assistance program you may qualify for
Root Cause
- Address the root cause, not just the missed payment
Servicer Response
- Respond to every communication from your mortgage servicer
Phase 4
What This Could Break Next.
Housing trouble cascades. Each of these is preventable with one action taken early.
Budget Pressure
- Call utility companies about payment plans before a shutoff
- Apply for SNAP and locate food banks before the pantry runs low
Household Stability
- Keep children's routines stable
- Set a wake-up time, eat regular meals, and get outside
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